Complete Photography Terms & Conditions

The following conditions of contract “the photographer(s)” shall mean ‘Complete Photography’ or, subject to condition 10 below, any photographer(s) appointed by Complete Photography. “The Clients” shall be those whose names appear on the booking confirmation. If the clients arrange for a third party to meet the costs of this contract the contract remains with the clients. The due performance of the contract is subject to the conditions below and cannot be varied in any way by the clients unless expressly agreed by the photographer in writing.

  1. Booking – The photographer(s) and client(s) will be bound by these terms and conditions following payment of a deposit.

 2. Copyright: The Copyright, Designs & Patents Act 1988 assigns the copyright of the images to the photographer(s). It is contrary to the Act, and therefore illegal, to copy these images, or allow them to be copied, by any means photographic, by computer, Internet or otherwise, by any person or machine other than by the photographer(s) or their appointed agents, unless a royalty-free licence has been granted. Complete Photography does deliver packages which include a copy of images for client’s exclusive private and personal use for reprints.

  3. Display: The Clients hereby allow the photographer to display any images covered by this contract and to generally promote the business by means of advertising, publicity material, web sites, exhibitions, competitions, magazine articles, and other such media, providing that the images are used lawfully and without damage to the clients. Images placed in galleries within the web sites are available to the general public in the normal course of events.

  4. Licence and Coverage: The photographer(s) shall be granted artistic licence in relation to the poses photographed and the locations used. Although every effort will be made to comply with the Clients’ requirements, the photographer(s)’ judgment regarding the location, poses and number of photographs taken shall be deemed correct.

  5. Ceremony coverage: For bookings involving a church or civil ceremony or at certain other venues, photographer(s)’ movements are sometimes restricted by the minister or official in charge: photographing of parts or even all of the ceremony may be restricted or prohibited, as may the use of artificial lighting. The photographer(s) cannot accept responsibility for limited coverage in such cases. Every effort should be made by the client to advise of restrictions before the event.

 6. Coverage: Whilst the photographer(s) shall endeavour to fulfil all the Clients’ requirements, they cannot be held responsible for non-availability of subjects or adverse conditions which may delay the progress of proceedings, preventing the coverage of shots.

 7. Alterations: Any alterations made to the contract after the statutory 7 day cooling off period has expired, can only be made at the discretion of the photographer. If unable to accommodate alternative arrangements (such as the change of ceremony date or venue) the booking will be treated as a cancellation by the client.

 8. Image Reproduction: It is understood that some colours may not remain consistent throughout a set of photographs owing to variations in lighting conditions. It is also understood that all photographic printing is undertaken within the technical limitations of the process and that colour may not be identical over the whole range within a subject.

  9. Deposit and Payment: A non-refundable booking fee is required to secure the photographer(s)’ services for the day, with the relevant balance for each package due two weeks prior to the event.

 10. Attendance: Complete Photography may sub-contract the provision of the Services without consent of the Customer, providing that if the Photographer does sub-contract the provision of Services, Complete Photography will remain liable to the Customer for the performance of the sub-contracted obligations.

 11.  Changes to booking by client: If the Clients should have to change or cancel a booking the following cancellation fees will become due immediately: The Clients are entitled to a full refund of the booking fee if they withdraw within 14 days of booking, in accordance with the Cancellation of Contracts made in a Consumer's Home or Place of Work Regulations 2008".

 12. Notice to cancel - All cancellations must be received in writing and will be effective from the date received

 13. The deposit and booking fee will be forfeited on cancellations or changes made after 14 days.

  14. Cancellations made within 270 days of the wedding incur the full cost of the photographic service booked, if services are booked closer than 270 days these terms will still apply.

 15. Cancellations made between 270 and 360 days of the wedding incur a 50% cost of the photographic service booked, if services are booked closer than 360 days these terms will still apply.

  16. Cancellations - Where the photographer(s) are able to rebook the date with an equivalent booking, the cancellation fee will be reduced to the non-refundable booking fee, any additional cancellation fees paid will be refunded accordingly.

 17. Postponement: In the event of postponement, then at the discretion of Complete Photography and subject to availability, monies other than the booking fee may be applied to the new wedding. If the photographer is not available a change of date will be dealt with in the same way as a cancellation above.

 18. Force Majeure: The due performance of the contract is subject to alteration or cancellation by the photographer owing to any cause beyond their reasonable control.

  19. Liability for Digital Files and Products: It is the client’s responsibility to keep their digital images safe; the photographer shall not be liable for replacing the images after receipt by the client.

  20. Insurance: It is the Client(s) reasonability to take out an insurance policy to cover any expenses in the event of cancellation.